Ledger.com/start — The Friendly, Complete HTML Guide to Getting Started
What the official start flow does (simple)
It leads you step-by-step to: verify you have an authentic Ledger device, install the Ledger Live app, initialize the device (choose PIN, generate recovery phrase), confirm the phrase, update firmware (if needed), and add crypto accounts. The process ensures private keys are generated on the device and never exposed to the internet — critical for true self-custody.
At a glance
Step-by-step: Use Ledger.com/start to set up your Ledger
1 — Prepare
Choose a private space, have a pen, avoid public Wi-Fi for downloads, and ensure the box wasn't tampered with. Fake devices or altered packaging are rare but remain a risk — be cautious.
2 — Visit the official start flow
Open the official onboarding URL in a browser you trust and follow the prompts to download Ledger Live. Do not use third-party installers or links received via email or social media.
3 — Install Ledger Live
Install Ledger Live on your desktop or mobile. Ledger Live is the management interface: it helps with firmware updates, account creation, staking, and portfolio tracking without ever storing your private keys.
4 — Initialize the device
Power on the device, select “Create a new wallet,” and set a secure PIN on the device itself — not on your computer. This PIN prevents local physical access if the device is stolen.
5 — Write down the recovery phrase
Your device will display 24 words in order. Write them on the recovery card provided or a secure metal backup. DO NOT photograph or store them digitally. This seed is the master key to your funds.
6 — Confirm and finish
The device will ask you to confirm a subset of words to ensure you recorded them correctly. After confirmation, connect to Ledger Live to add accounts and, if prompted, run firmware updates when the process instructs.
Critical security checklist (do these)
- Always use the official onboarding flow and download Ledger Live only from the company source. Avoid links from social channels.
- Never enter your 24 words into a phone, computer, or website. The recovery phrase is offline-only.
- Verify the device screen during firmware updates and connection prompts — Ledger Live will show prompts that should match your device’s display.
- Consider using a metal backup for long-term storage of your seed to protect against fire and water.
- Optional: a passphrase (a user-chosen extra word) provides a hidden account, but understand recovery complexity before using it.
Ledger.com/start vs random guides
Third-party tutorials may be well-intentioned but can accidentally advise unsafe shortcuts (photos of the seed, cloud backup, pre-initialized devices). The official start flow is designed to mitigate those exact mistakes.
How Ledger Live ties in
Ledger Live is the desktop/mobile app you install via the start flow. It orchestrates firmware updates, app installs for coins, account creation, portfolio tracking, swaps, and staking — while private keys remain on the device.
Real user story (short)
Common questions — FAQ
Yes — use only the official onboarding flow and Ledger Live installer. Avoid downloading software from search results without confirming the domain.
If the recovery phrase is lost and your device becomes unusable, you will lose access to funds. Back up the seed securely offline — multiple copies in different physical locations are recommended.
Yes. Ledger Live supports many NFTs (viewing and sending on supported chains) and staking for several PoS networks — without exposing private keys off the device.